United States


We ship by USPS (United States Postal Service) and UPS SurePost, Ground, and Next Day Air.

You'll never have to worry about overpaying for shipping as all of the costs are calculated directly through USPS and UPS. You'll only pay what the postal service charges for the class of shipping you select.

We ship every day of the week except Saturday and Sunday. We also do not ship on federal holidays.

If your package shows as delivered but you did not receive it, please contact your local post office or UPS for assistance. Before contacting Crystal Vaults, please wait a day to see if your package turns up.


Canada, Mexico, and Overseas Orders


We ship by USPS International Mail. The cost is calculated directly from USPS based upon package weight and destination.

We also now offer First Class International as a less expensive shipping option. However, be advised that this method of shipping does not offer tracking outside of the United States. In the event that you do not receive your package, we can provide tracking to show that it was shipped but it will not provide further tracking outside of the US.

Some international orders may have additional charges once the package arrives in your country. This fee is not associated with Crystal Vaults but rather with your local customs or postal service. Crystal Vaults cannot cover these fees. In the event that you refuse the package, there will be a 20% restocking fee.

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